Heat pumps for your home
Thinking about a heat pump in Hertfordshire? Send one enquiry for installation, a boiler swap or servicing.
Tell us about your home and what heats it now. With your consent, we pass your enquiry to one local heat pump installer if one covers your postcode, whether you want a new system, a boiler swap or a service.
- One form, one local installer
- Free to ask, with no obligation
- Never passed to a list of companies
This is an enquiry service, not an emergency call-out.
Services
What can we help with?
- About air source heat pump installation
Air source heat pump installation
Fitting an air source heat pump in a Hertfordshire home, from the room-by-room heat loss survey to radiators, hot water storage and where the outdoor unit goes.
- About replacing a boiler with a heat pump
Replacing a boiler with a heat pump
Moving from a gas, oil or LPG boiler to a heat pump in a Hertfordshire home: what changes in the house, what happens to the old boiler and what to ask before you commit.
- About heat pump servicing and repairs
Heat pump servicing and repairs
Servicing for a heat pump you already have in a Hertfordshire home, and help when it makes a noise, shows a fault, frosts up or leaves the house cold.
Three stages
How it works
Tell us about your home
Choose the job, add your postcode and say what heats your home now. A few details about the property help the installer prepare.
We check who covers you
With your consent, we pass your enquiry to a local heat pump installer, if one covers your postcode. If nobody does, we tell you.
The installer gets in touch
They talk through your plans and explain what a survey involves. Any quote is agreed with them directly, and you can say no.
Useful to know before you enquire
Useful to have to hand
None of this is needed to send an enquiry, but it helps the installer understand your home sooner.
- How the home is heated now
Gas, oil, LPG or electric, and roughly how old the current system is.
- The house itself
Its age and type, the number of bedrooms and any extensions. An Energy Performance Certificate, if you have one, gives a useful picture.
- Insulation you know about
Loft and wall insulation and the kind of windows all affect how much heat the home needs.
- Room outside for the unit
A patch of ground or wall with clear space around it for air to move, ideally close to where pipes can enter the house.
- Hot water
Whether you have a hot water cylinder now. Most heat pump systems store hot water in one, so it helps to know where it could go.
- If you already have a heat pump
The make and model from the label on the outdoor unit, and any error code showing on the controller.
Areas · Hertfordshire
Areas covered
- Cheshunt and Waltham CrossPostcode districts EN7EN8
- HarpendenPostcode districts AL5
- BerkhamstedPostcode districts HP4
- RadlettPostcode districts WD7
- Kings LangleyPostcode districts WD4
- HertfordPostcode districts SG13SG14
- Hoddesdon and BroxbournePostcode districts EN10EN11
Not listed? Send your enquiry anyway. We only pass it to a heat pump installer who covers your postcode, if there is one. More about the areas we cover.
Before you enquire
Questions
Is Herts Heat Pump Help a heat pump company?
No. It is an independent enquiry service. We do not survey, install or service heat pumps. With your consent, we pass your enquiry to one local heat pump installer if one covers your postcode, and they deal with you directly.
What if nobody covers my postcode?
We tell you, and we do not pass your details on to anyone.
Does it cost anything to send an enquiry?
No. Enquiring is free and commits you to nothing. If you go ahead, the price and the work are agreed between you and the installer.
Will my details go to several companies?
No. Your enquiry goes to one installer, and only after you have agreed to that on the form.
How do I know my home is suitable for a heat pump?
Nobody can tell from a form. Suitability depends on how much heat your home loses, what radiators and hot water storage you have, and where an outdoor unit could go. A survey by the installer answers those questions.
Can you tell me about grants?
Support schemes change, so we do not quote figures. Check the current [Boiler Upgrade Scheme on gov.uk](https://www.gov.uk/apply-boiler-upgrade-scheme), and ask any installer how it applies to your home.